193 reviews

Helloprint

Name: Helloprint
Address: Rotterdam, Netherlands
Rating: 4.2

Rotterdam

Schiedamse Vest 89, 3012 BG Rotterdam, Netherlands

Commercial printer Digital printing service

+31 88 088 8655

About

Helloprint is a commercial printer and digital printing service located in Rotterdam, Netherlands. The average rating of this business is 4.20 out of 5 stars based on 193 reviews. The street address of this business is Schiedamse Vest 89, 3012 BG Rotterdam, Netherlands.

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FAQs

Where Helloprint is located at?: Helloprint is located at Schiedamse Vest 89, 3012 BG Rotterdam, Netherlands.
What is the contact number of Helloprint?: The contact number of Helloprint is +31 88 088 8655

Reviews

1 aolk16 21 months ago

Terrible service. I selected the earliest delivery date and paid extra for it. I also spoke to their customer service to ensure they would be delivered on that date as we needed the order for an event. The order arrived 2 days after the event, totally useless. We never received them as we returned home. The company are refusing a refund. Don't bother wasting your time - go elsewhere.

1 Andrew Eversden 43 months ago

We normally order our printing through a competitor but chose to use Hello Print this time. I wish we hadn't. First of all the products destined for the UK (and ordered through the UK website) got printed in Germany. As they didn't have the correct customs papers they got returned to sender. Since then I have spoken to Hello Print 3 times and every time they promise to call me back the same day! One week on and still no call. I asked if they could re-print the flyers and send them on, but this wasn't possible until they received back the initial order.... I mean.... that was their mistake!? Why should I be made to wait for that?

Self centered Dutch customer service, no apology received and still waiting for the status of my package. I abandoned my fourth attempt to call them after being made to wait 55 minutes...!

5 Curly Jaxx 55 months ago

I found them so helpful, in particular someone called Rosanne de Vogel. She talked me through what I needed to do for the window stickers I wanted to order, made recommendations and I was overall amazing! I was really pleasantly surprised. I absolutely recommend the company. Couldn’t have had a better experience!!

1 Manuel 43 months ago

Orders sent from the Netherlands to Spain are a real shame. We asked for some restaurant tablecloths and they came with an indescribable, foul smell. You can't put that garbage on the customer's table. Above they tell us that the product is of quality, although they admit that it smells bad and they do not make the return. They have taken all the money from printing. 2500 tablecloths.

I don't know what the customer service in Holland is like, but we know how horrible and bad the products you make there are.

Keeping customers' money when you make a bad product ... is it a company policy?

2 Olga Kroese 43 months ago

I specifically ordered via helloprint.co.uk as I needed the artwork sent to my address in the U.K.
I soon found out that they printed my order in Germany and lost it on route to England.
In view of sustainability I think this is not ok. Losing an order can happen - but to make out it's being printed in the UK and then send the order to Germany...?

5 Stephanie Cox 55 months ago

I am in the United States and I needed some help creating thank you cards for my Belgian family to send after a funeral. I connected with Stijn through the company's chatline and he was very helpful and patient with me. He helped me find just the right product and worked with me in my native language, which eased the process. It is a challenging time for my family, but his helpfulness and "can do" attitude was a great comfort. Thanks, Stijn!

1 N Mehta 79 months ago

Their expedited service is useless. Took them 3 days to approve artwork made using their own designer. Which meant the delivery was not made in time. Promised me a refund which was a month ago now and I'm still waiting- everytime you phone they keep saying "oh paypal refund take 3-5 days" - its been a MONTH!

3 Andrew Mawhinney 67 months ago

Irish Website won't take payments for last, have to make a call every time we want to order, then we receive a payment link by email, then we have to send over artwork manually and wait for proof to be sent back to us via email, then approve... Very long process when its not online.

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