9261 reviews

Hotel New York

Name: Hotel New York
Address: Rotterdam, Netherlands
Rating: 4.3

Rotterdam

Koninginnenhoofd 1, 3072 AD Rotterdam, Netherlands

Hotel Bar Function room facility Restaurant Wedding venue

+31 10 439 0500

About

Hotel New York is a hotel, bar, function room facility, restaurant and wedding venue located in Rotterdam, Netherlands. The average rating of this business is 4.30 out of 5 stars based on 9261 reviews. The street address of this business is Koninginnenhoofd 1, 3072 AD Rotterdam, Netherlands.

Photos

FAQs

Where Hotel New York is located at?: Hotel New York is located at Koninginnenhoofd 1, 3072 AD Rotterdam, Netherlands.
What is the contact number of Hotel New York?: The contact number of Hotel New York is +31 10 439 0500

Reviews

4 Viktoria Modesta 19 months ago

This hotel is much more charming than the photos. Especially the rooms. Had a room with a tub and that was nice. The furniture is a nice design. There’s a great selection of teas and coffees in the room.

Some major points are lost on lack of body wash, ironing board and mini fridge. Tried getting a chair for the shower and there’s only 1 for the whole hotel. Be prepared to take stairs starting with the entrance. It is not an accessible hotel.

Whatever you do avoid the restaurant, food took over n hour to show up and was very mediocre and dry. Not worth €90 for 2 lunches.

4 Paul van Dam 20 months ago

We actually used only the outside terrace for a drink. Nice place to sit and watch the water traffic. Gives a little extra in being an iconic hotel with history. Service was good, nice atmosphere and fairly busy on a sunny day with strong winds.

3 Yuvi 19 months ago

Such an historic site in Rotterdam has become a tourist trap and ruined by staff who could care less about customer service - did management ban the entire staff from smiling??? Upon entering we ask for a table for two and are led to the left-hand side and given our choice of three dirty tables that haven't been cleaned from the previous customers. I also notice that there are clean empty tables with a nicer water view on the other side so I get up to ask the hostess if we can change to another table with the water view. "There's water where you are," she barks at me. Seriously?? She actually gets paid to speak to customers like this? Or does management hold a competition to see who can ruin the day of the most customers?

4 Sebgear Ryzorian 21 months ago

I visited Rotterdam for a day with my Dad and this was one of THE places to visit according to him. We honestly only got a drink at the terrace, but it seemed to be a great place. I'll say that we visited on a very hot day. The terrace was unfortunately completely cut off from the wind due to it being enclosed on most sides by glass. Which caused it to be very very toasty. I do, however, think that this will be a good thing on any day with temperatures below 21C/70F.

5 Richard Broer 22 months ago

Everything we wanted and more. A great water taxi ride, drinks at the bar and then a very tasty meal with fantastic river views from our table. We had a really attentive waiter and had a superb evening. One to remember with so much history on offer

1 J J 21 months ago

Pity. Such an historic site in Rotterdam has become a tourist trap and ruined by staff who could care less about customer service - did management ban the entire staff from smiling??? Upon entering we ask for a table for two and are led to the left-hand side and given our choice of three dirty tables that haven't been cleaned from the previous customers. I also notice that there are clean empty tables with a nicer water view on the other side so I get up to ask the hostess if we can change to another table with the water view. "There's water where you are," she barks at me. Seriously?? She actually gets paid to speak to customers like this? Or does management hold a competition to see who can ruin the day of the most customers?

Another staff member overhears our exchange and says it's alright and seats us at a new table. Unfortunately all 'service' stops there because we sit for almost fifteen minutes with many staff walking by, scowling as much as the ignorant hostess, but no one actually interested in taking our order. We get up and leave via the hotel's entrance where we pass a bellman in uniform who can't be bothered to greet us, or hold open the door, just more scowling. Note to Hotel New York and staff: please get over yourselves, many other welcoming places in Rotterdam are worthy of tourists' hard-earned money.

5 Łukasz Bocheński 23 months ago

I had High Tea in hotel’s restaurant and really enjoyed it!
It’s nice experience to see their old interiors which looks like a boat. Also, New York hotel building has something magical in it and I wonder how lucky we are that this survived old times and now can be visited among modern architecture.

1 Harald Koudijs 21 months ago

IF YOU HAVE ALLERGIES YOU ARE NOT SAFE HERE IF YOU GET HELP FROM A DARK SKINNED WAITRESS. BE WARNED! IT CAN GET YOU KILLED!!!!!

Service treated me terribly bc of allergies. I have food allergies and have a card to inform the kitchen what i exactly cannot eat. I was rudely met by a dark skinned waitress who didn’t want to bother taking my card to the kitchen and didn’t care about the DEADLY repercussions of that. They used to have very friendly staff that would always accommodate me with my HEALTH DISABILITY. They appear to train (new?) staff differently. I have literally been coming there for almost 10 YEARS! I spoke to someone in charge of service and was helped excellently after talking to that person. A simple substitution was made and something was cut from the dish; Something the dark skinned waitress said was IMPOSSIBLE APPARENTLY. SHE WAS VERY VERY VERY RUDE. All the other staff was very kind and helpful. Shame it ended up this way because even with a substitution the food tasted great, just the aftertaste was horrible bc of that particular interaction. I even gave a small tip because the manager was particularly helpful. I hope the restaurant will use this incident as a learning experience.

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