164 reviews

Captain Mac

Name: Captain Mac
Address: Utrecht, Netherlands
Rating: 4.9

Utrecht

Kanaalweg 30, 3526 KM Utrecht, Netherlands

Computer repair service Computer consultant

+31 30 227 0349

About

Captain Mac is a computer repair service and computer consultant located in Utrecht, Netherlands. The average rating of this business is 4.90 out of 5 stars based on 164 reviews. The street address of this business is Kanaalweg 30, 3526 KM Utrecht, Netherlands. Captain Mac is closed on Friday, Saturday and Sunday, and other days it is open from 10:00am to 06:00pm.

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FAQs

Where Captain Mac is located at?: Captain Mac is located at Kanaalweg 30, 3526 KM Utrecht, Netherlands.
What is the contact number of Captain Mac?: The contact number of Captain Mac is +31 30 227 0349

Reviews

5 Julie Wellens 27 months ago

Fantastic service, great communication, and beyond thrilled with my repair. I though my precious iMac wouldn't ever work again (apple refuses repairs of this kind, 10+ year old desktop) but Thomas immediately knew how to get her up and running again. I am advising all my friends to ditch other repair stores and go to Captain Mac. trustworthy, dependable, fast service, reasonable fees.. I hope Thomas can expand his business and bring more light to the tech industry in this way, reusing and repairing is the way to go forward when it comes to technology!

5 Extra Weirdable 43 months ago

While redoing the thermals of my Alienware laptop I accidentally broke a connector off of the motherboard, making my laptop completely unusable.

I knew I needed to get the connector repaired by a skilled microsoldering professional, and I figured that it wouldn't be much different from what Captain Mac offers for apple users, so I made an appointment and brought my laptop over. Sadly, we found out that the type of connector on my MoBo was harder to find variant of the connectors he had available, but we took the time to find out which exact connector he needed, which he ordered. Sadly the only place the connector was available had a delivery time of one month, which was a bummer, but nothing anyone could have done anything about.

After three weeks of patiently waiting he messaged me with the news that the connector came in and that he'd be working on it right away, and while he replaced the connector he found out a transistor on the motherboard was also fried, which he replaced as well.

When I came to pick up my laptop I was happy to see it finally working again, and after extensively using it for the past two days I can say that it's working just perfectly.

So, TLDR/
Even if you have a non-apple product with harder to find components, Captain Mac has got you covered! He even said he enjoyed working on something other than an apple product for once, so y'all know where to go if you have any hardware issues with non apple products!

I'm very happy to have my setup back in business, all thanks to Captain Mac!

5 Christopher Paul 23 months ago

Great experience bringing my laptop to Captain Mac! Fast turn-around, expert service and a fair price.

5 Belinda Werschkull 28 months ago

I thought my macbook was not very important for my work, until it broke down. Tried to fix it myself with tutorials online, with no results at all. Captain Mac helped me out! Very happy with the fast and professional service.

5 Anushka Chkheidze 22 months ago

Capitain Mac has the best service and price is always acceptable than other repair companies ! ????

5 Natalie Moody 31 months ago

My late 2013 27 inch iMac stopped turning on. It would load very slowly and get no further even in recovery mode. I originally took it to Amac and paid €60 for them to tell me they couldn't do anything. I'm so glad I stumbled across Captain Mac they managed to replace my drive for a very reasonable price and in a matter of days I had my working iMac back. Now I have a few more years before I need to buy a new one! I highly recommend Captain Mac.

5 Bevan Gosling 31 months ago

Took my MacBook Pro to Captain Mac to fix a motherboard issue after trying various fixes myself. He identified the problem and fixed the issue within 5 day, which was a very fast turnaround time considering I dropped the laptop off on Thursday!

I would highly recommend his services! Thanks to him it now means my 2011 MacBook Pro can run for a few more years.

Super proffesional service and very good communication.

Thanks a lot :)

5 Alexandros Tsonis 55 months ago

I am very satisfied with my experience in Captain Mac. Thomas was even from the beginning very helpful and kind and he was helping me all the way from the moment I left my computer to him to fix it, until I received. He did a great job fixing my computer, he was very fast with the diagnosis, he explained to me everything and he sent it back to me completely new, even though the damage was big. The prices also are very good.

Right now actually I'm writing this review from my computer and I couldn't be happier.

Thank you again!

Business Hours

Friday	Day off
Saturday	Day off
Sunday	Day off
Monday	12:00am - 06:00pm
Tuesday	10:00am - 06:00pm
Wednesday	10:00am - 06:00pm
Thursday	10:00am - 06:00pm