Xior Student Housing - Groningen - Zernike tower
Hoogeweg 1, 9746 TN Groningen, NetherlandsXior Student Housing - Groningen - Zernike tower is a student dormitory located in Groningen, Netherlands. The average rating of this business is 2.80 out of 5 stars based on 115 reviews. The street address of this business is Hoogeweg 1, 9746 TN Groningen, Netherlands. Xior Student Housing - Groningen - Zernike tower is closed on Saturday and Sunday, and other days it is open from 09:00am to 05:00pm.
- Xior Student Housing - Groningen - Zernike tower is located at Hoogeweg 1, 9746 TN Groningen, Netherlands.
- The contact number of Xior Student Housing - Groningen - Zernike tower is +31 88 600 0186
5 Rania mori 22 months ago
4 Dóra Merényi 22 months ago
The room when I arrived was pretty dirty, but they cleaned it immediately. The receptionists - as mentioned in other comments as well - are not the nicest, but are willing to help if you are kind to them.
Try to avoid ordering packages, they get lost 80% of the time and staff members do not do anything to get them back. They most probably get stolen by others within the building.
Nice gym, campus is close by, good washing facilities, nice rooms.
Considering the housing situation in Groningen, I recommend staying at Xior, overall it met my expectations as I had a great time there.
1 Jan Groß 19 months ago
1 Micha Teodorescu 43 months ago
However, the administration is a total chaos. First there's this fire alarm issue they haven't managed to fix in months, where the fire alarm goes off up to a couple of times a day (including night time, totally love it).
Then, doing your laundry is pure torture, with only 5 washing machines for a couple hundreds of residents.
Lastly, keep in mind that most furniture comes glued to the walls, meaning that one won't be able to, say, relocate the bed or the drawer.
Also, it's wise to avoid the higher floors, given that the lift isn't the best, but also the lower, due to regular ground-level noise.
EDIT: I forgot to mention they've also had terrible internet issues ever since I've moved here 4 months ago, with no signs of improvement to the moment of writing. Instead they keep passing the blame to their internet provider (Ask4WiFi), which in turn passes the blame further to their 3rd party providers. In essence, the internet goes down quite often, which is unbearable in times like these, when school stuff is entirely online. Thus, an unlimited data plan is recommended before moving in, since keeping a hotspot on 24/7 as I do can get pretty expensive.
EDIT #2: Also, Nido does not provide physical keys to the flats. Instead, one needs to download this app on their mobile in order to unlock the door. This causes frustration, since the app is sometimes buggy (and the door won't open), but it also means that the room is not longer accessible once the batery runs out. According to Nido, this wouldn't be a problem, since one could always go down to the allegedly 24/7 reception in the event of such scenario. However, that is not true, since the reception closes in the evening. To make matters worse, although they have been offering some keys in exceptional situations (e.g. phone not working) and only after a great amount of insistence, at the moment of writing they are threatening to recall all of these by the end of September, which I personally find unacceptable.
5 Ignacio García Aguilar 25 months ago
1 Maja Wolf 31 months ago
You don’t receive a key but instead key fobs that you scan to get into your apartment. During the first weekend I stayed there the key fob stopped working and since it was a Sunday there was no one in the reception desk to help me. I therefor had to call their emergency number, I was told over the phone that they would send someone out right away to help me. After waiting for over an hour I called again and was then informed that they had not been able to reach anyone who could come out and help me yet, so I would have to wait a bit longer. Finally after 4 hours, someone showed up, however he asked for proof that it was my apartment that I was trying to go into as well as my ID. Of course I understand that they want to check this before they let you in but it was something that could have been mentioned during the phone call earlier so that I could have already prepared this before he arrived so the process of me getting in to may apartment didn’t have to be delayed further. On Monday morning I went to the reception to tell them about the problem with my key fob and I was informed that they during my check-in had accidentally set it so that I would only have access to my apartment for 3 days instead of for my full stay. This was incredibly irresponsible and could have been easily avoided.
Furthermore, what angers me the most is that I moved out in February and have still not received my deposit back. I have had contact with Xior via email about this issue, first I got the response that I could expect the deposit to be back in my account by the end of the day. Of course that was not the case so I sent another email where I yet again asked when I could expect to receive my deposit back and also asked for a bank statement that showed that the deposit has been sent. I then got the response that they could not send me a bank statement since their financial controller is on holiday and he already sent it to the main office. I was however assured that he would contact me asap. I am still waiting for my deposit and to be contacted by the financial controller but I doubt that will happen unless I take legal action. This way of treating students that already don’t have a large income is horrible and unacceptable.
1 Maria Dominguez 28 months ago
1 David Bos 23 months ago
| Friday | 09:00am - 05:00pm |
|---|---|
| Saturday | Day off |
| Sunday | Day off |
| Monday | 09:00am - 05:00pm |
| Tuesday | 09:00am - 05:00pm |
| Wednesday | 09:00am - 05:00pm |
| Thursday | 09:00am - 05:00pm |
